Do you require any payment when we place an order?
Yes! To allow us to buy the resources needed for the cake we require a non-refundable 50% deposit on all orders. Once your deposit is received your order is secure and the remaining payment is required one week prior to your event. Alternatively you can pay the full invoice when processing your order.
Do you have a minimum order?
Our cupcakes have a minimum order of 12 and mini cupcakes have a minimum order of 24. Confectionary items minimum quantities vary so please check the specific product descriptions.
My question hasn't been answered. How do I get in touch?
If you have any other questions contact us at email@example.com or fill out our form on our Contact Page.
Where are you located?
We are located in East London. This is also where you would collect your order.
Can I get a quote for an order?
All of our cakes (except our signature cakes) are priced individually based depending on the customers specification. You can fill out our quote form here.
Do you offer gluten free and other dietary options?
Unfortunately at the moment we don't offer speciality cakes.
Do you deliver?
We do! There is a charge dependent on your event location. Alternatively, collection is available.
How long in advance should I place my order?
Ideally we would like to have 2-4 weeks notice for all celebration cakes and 1-3 months to book a wedding cake, though we understand this is not always feasible. On occasion last minute orders are able to be accommodated, so please do ask.
Can you do a custom flavour?
We love to experiment on new flavours so we're happy to take flavour requests.
I've seen a cake design I want, can you duplicate it?
At Dee's Basement we don't copy other artists designs, but you may send us pictures to use as inspiration.
Am I able to try your cakes before ordering?
Cake samples can be mailed to you for you to try in the comfort of your home which are priced at £20. To order a box visit our shop.