FAQ'S

Where are you located?

We are located in Leyton, London. This is also where you would pick up your collection.

Can I get a quote for a custom cake?

All of our cakes (except our signature cakes) are priced individually based depending on the customers specification. Our 6 inch cakes start from £60.

Do you offer gluten free and other dietary options?

Unfortunately at the moment we don't offer gluten free, vegan and other dietary cakes.

Do you deliver?

We do! There is a charge dependent on your delivery location. Alternatively, collection is available from our HQ in Leyton.

How long in advance should I place my order?

Ideally we would like to have 2-4 weeks notice for all custom celebration cakes and 1-3 months to book a wedding cake, though we understand this is not always feasible. On occasion last minute orders are able to be accommodated, so please do ask. Our signature cakes are available within 1 weeks notice.

Do you require any payment when we place an order?

Yes! To allow us to buy the resources needed for the cake we require a non-refundable 50% deposit on all orders over £300. Once your deposit is received your order is secure and the remaining payment is required one week prior to your event. Alternatively you can pay the full invoice when processing your order and all orders under £300 require full payment at the time of ordering.

Do you have a minimum order?

Our confectionery items have a minimum quantities of 6 vary so please check the specific product descriptions.

Am I able to try your cakes before ordering?

Cake samples can be mailed to you for you to try in the comfort of your home which are priced at £20. We post them out once a month and they're available from our online shop. The flavours included in each tasting box are baker's choice and contain our most popular flavours.

Can you do a custom flavour?

We love to experiment on new flavours so we're happy to take flavour requests.

I've seen a cake design I want, can you duplicate it?

At Dee's Basement we don't copy other artists designs, but you may send us pictures to use as inspiration.

My question hasn't been answered. How do I get in touch?

If you have any other questions contact us at hello@deesbasement.com or fill out our form on our Contact Page.

Contact form